I hate these people so much.
I also recently recorded a call from a “Microsoft technician” who claimed that my computers were infected with viruses and malware. Their scam is to try to convince you to let them perform a remote desktop connection to your computers so they can “fix” the problem. But it’s a scam for them to get your personal information.
The most abundant elements in the universe are hydrogen and helium. The most abundant elements on earth are bullshit and assholes.